February 20, 2018

5 Reasons to Add a Live Chat Facility to Your Business Website

Live chat is becoming more and more prevalent across a range of business websites as retailers and service providers start to realise the benefits it can provide. Here are five of the most prominent reasons why you should consider adding a live chat facility to your site. Increased Availability Live chat can be used to cover times when your call centre might be unavailable. Indeed, some service providers offer twenty-four-hour