Managing a school bus business can be incredibly time consuming, but there are a number of ways that you can improve on systems and processes that will see your business becoming more streamlined.
Communications – if you need to communicate directly with the parents of the students that are using your bus to get to and from school you can set up a facebook group or whatsapp group especially for them. This can help to reduce the amount of times that you need to share information with others. If there are important bits of information that you need to get out to parents quickly, such as broken down vehicles or adverse weather conditions, you can use these forums to share that information quickly.
Management – when it comes to managing the buses that you have in your business you can use School bus booking and management system like those offered by https://www.ofec.co.uk/web-and-software-development-services/school-bus-booking-and-management-system.aspx. These systems allow you to manage the booking out of your buses in a much more strategic and efficient way. This will help to prevent double booking and other issues that can occur.
Customer Care – there are always going to be instances where people need to get hold of someone in your business. This could be to raise a complaint or it could b to discuss an issue. Where possible try to have a dedicated customer care line so people can get through to someone with relative ease.